Privacy Policy

General and Scope

We, at SayNode Operations AG, value your privacy. We have created this privacy policy to demonstrate our commitment to protecting individuals right to privacy and to be open and transparent. In this privacy policy, we outline the personal data we collect, why we collect it, and how we collect and process it. We also explain how you can review, correct, and delete your personal data. We encourage you to read this privacy policy to understand how we handle your personal data. If you have any questions, please feel free to contact us.

By visiting this website, you agree to the collection and use of information as described in this privacy policy. You also acknowledge that the owner and operator, SayNode Operations AG, located in Burgdorf, Switzerland, may modify, add, remove, or otherwise revise this privacy policy at its own discretion and without prior notice. The date of the last update of this privacy policy can be found at the top of this page.

Data Protection Officer

SayNode Operations AG is responsible for all personal data collected on this website. Any deviations from this statement are reserved.

SayNode Operations AG
Tiergarten 1
3400 Burgdorf
Switzerland
CHE-360.664.429

If you have any questions regarding the processing of your personal data, please contact our data protection advisor via the email address mentioned above or by postal mail at the address provided

Legal framework

SayNode Operations AG treats your personal data confidentially and in accordance with the Swiss Data Protection Act (DSG) and the European Data Protection Regulation (DSGVO).

Personal data

For purposes of this Policy, the term "personal information" refers to any information that (I) can be used to identify, contact, or locate a specific individual, (II) can be combined with other information that can be used to identify, contact, or locate a specific individual, or (III) is defined as "personal data" or "personal information" by applicable laws or regulations governing the collection, use, storage, or disclosure of information about an identifiable individual. This includes personally identifiable information that you provide to us, such as name, address, email, phone number, title, company name, etc., as well as technical information collected through the use of cookies (see below).

Intended use

I) In the context of the initiation and execution of contracts: Contact, advice and support, risk assessment, credit assessment, contract management and modification, debt collection, determination of customer satisfaction.

II) For the protection of legitimate interests: Detection of fraudulent acts, evaluations of customer relationship and customer behavior for contract optimization and optimisation of products, services, processes, advertising of own products.

III) Consent: Sending newsletters and, if applicable, market and opinion surveys, customer contact.

IV) Legal requirements: Fulfillments of various legal requirements, such as compliance with the Anti-Money Laundering Act, supervisory requirements of FINMA, legal retention obligations.

Duration of storage

Personal data is stored and processed for as long as the purpose of the data collection exists and we are obliged to do so by legal or contractual provisions.

Disclosure to third parties

The transfer of personal data to third parties takes place exclusively within the described framework of this privacy policy. We do not pass on your data to unauthorised third parties. In accordance with the need-to-know principle, our employees only have access to the data they need to perform their duties.

We reserve the right to disclose data if we are requested to do so by a government agency (e.g. authorities, courts, etc.) and are required to do so by law.

Cookies

This website uses cookies. Many cookies contain a cookie ID. This is a unique identification of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the analysis of your use of our website. The use of cookies thus enables us to make the website more user-friendly, effective and secure, as well as to recognize your browser the next time you use it. Most of them are automatically deleted at the end of your visit to this website. Others remain stored on your terminal device. You can delete them manually or automatically. You can make settings on your terminal device regarding cookies. You therefore have full control over the use of cookies. If you deactivate cookies, the functionality of this website may be limited.

Security gaps

SayNode Operations AG expressly states and points out that complete protection of personal data is not possible due to potential security gaps on the Internet.

SSL-Encryption

This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. This is recognizable by the address line of the browser, which changes from "http://" to "https://" and by the lock symbol in your browser line.The SSL encryption has the consequence that the data transmitted by you to us cannot be read by third parties. Expressly reserved are the mentioned security gaps on the Internet.

Third party services

Our website uses additional programs (social plugins). The respective purpose and scope of data collection can be found in the privacy policy of the respective provider. These are the following programs:
• LinkedIn Corp., HQ, 2029 Stierlin Ct. Ste. 200 Mountain View, CA 94043, USA (https://www.linkedin.com/legal/privacy-policy)
• A Medium Corp., 548 Market St., PMB 42061, San Francisco, CA 94104-5401, USA (https://policy.medium.com/medium-privacy-policy-f03bf92035c9)
• Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (https://twitter.com/en/privacy)

The processing of your IP address by third parties is governed by the respective third party privacy policy.
Our website does not contain any activated plugins. If you would like to use the plugin, it must be activated by clicking on it.

Google Analytics

This website uses Google Analytics (web analysis service of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This analysis service uses cookies, among other things. The information thus obtained about your use of this website is generally transferred to Google servers in the USA and stored there.
Due to IP anonymization, which we have activated, your IP address will be shortened by Google in all contracting states of the Agreement on the European Economic Area, including the EU, before being transmitted to Google servers in the USA. In exceptional cases, the IP address is shortened by Google only after transmission to Google servers. The IP addresses are not merged by Google with other Google data. Google uses your IP address on our behalf for:
• evaluating the use of our website
• compiling reports on website activity
• providing other services to the website operator regarding website activity and internet usage

Browser Plugin: As described above, you have the option to prevent cookies from being stored. In addition, you can prevent the data collection of the data collected by the cookies by Google as well as their processing by Google. To do this, you need a browser plugin, which can be downloaded from the following link.

Data protection and handling of user data by GoogleFurther information on the handling of user data by Google regarding Google Analytics can be found at the link.

The privacy policy of Google can be found at: https://policies.google.com/privacy?hl=de.

Hosting Provider & Server LogFiles

The provider of the website (AWS, Amazon Web Services) automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are in particular: IP address, name of the accessed website or file, amount of data transferred, notification of successful retrieval, browser type and version, operating system used, referrer URL, host name of accessing computer, date and time of server request, end device used. This data is not merged with other personal data that you actively provide as part of the website.

For more information on the procedure and the applicable terms of use of AWS, please visit https://aws.amazon.com/de/compliance/data-privacy/.

Contact form

If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

What rights do you have with regard to your personal data?

I, II, III, IV, V, VI, VII, VIII, IX) Right of access
Any person concerned by the processing of personal data has the right to obtain from the controller, at any time, information as to whether and which data concerning him or her are being processed and to obtain a copy of such information.

II) Right to rectification
Any data subject has the right to request that inaccurate personal data concerning him or her be completed and/or rectified.

III) Right to erasure
Any data subject has the right to request that the data controller erases personal data concerning him or her, unless such data is absolutely necessary for the performance of the contract or is processed by SayNode Operations AG on the basis of legal grounds (e.g., retention obligations) or an overriding legitimate interest.

IV) Right to restriction of processing
Any person affected by the processing of personal data has the right, under certain conditions, to request the controller to restrict the processing.

V) Right to data portability
Any data subject has the right to obtain personal data concerning him or her in a structured, commonly used and machine-readable format.

VI) Right to object
Any data subject has the right to object at any time, on grounds relating to his or her particular situation, to processing of personal data concerning him or her.

VII) Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort. You have the right to be informed by the controller about these recipients.

VIII) Right to revoke consent under data protection law
Any data subject has the right to revoke at any time the consent he or she has given for the processing of personal data, if the data processing is not necessary in connection with contractual obligations. This revocation shall not affect the lawfulness of the data processing until the time of revocation.

IX) Further rights
You are additionally entitled to the rights according to the legal system applicable in the individual case.

Exercising your rights under this Privacy Policy

If one or more of these rights are exercised by you, it is possible that contractual or other agreements between SayNode Operations AG and you can therefore not be met in part or in full by SayNode Operations AG. In this case, SayNode Operations AG will be released from compliance with the agreement or the provision of the contractual service to you to the corresponding extent.

Privacy policy from 23.06.2023